Privacy Policy for Spa City Rentals LLC
Effective Date:  November 26, 2024

Spa City Rentals LLC (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://www.spacityvacations.com), book vacation rentals, or communicate with us through SMS or other methods.

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Payment details (via secure third-party payment processors)
• Booking details (e.g., selected vacation rental, dates, preferences)

b. Non-Personal Information

• IP address
• Browser type and version
• Device information
• Website usage data (e.g., pages visited, time spent on pages)

c. Text Message Communications

If you opt into receiving SMS or MMS messages, we may collect:

• Your phone number
• Message content
• Interaction details (e.g., replies, opt-outs)

2. How We Use Your Information

We use your information to:

• Facilitate vacation rental bookings on https://www.spacityvacations.com
• Send booking confirmations and updates
• Provide customer support
• Communicate promotions or special offers (if opted in)
• Improve our services and website functionality
• Comply with legal obligations

3. Text Messaging Compliance

By providing your phone number and opting into text messaging, you agree to the following:

• We may send messages related to your bookings, support requests, or promotions.
• Message frequency will vary based on your interactions with us.
• Standard message and data rates may apply as per your carrier’s plan.
• You may opt out of text messages at any time by replying “STOP.”
• For assistance, reply “HELP” or contact us at info@spacityvacations.com.

4. Sharing Your Information

We do not sell your information to third parties. We may share your information with:

• Service providers: Payment processors, booking platforms, and communication tools to facilitate services.
• Legal authorities: When required by law or to protect our rights and property.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance user experience
• Track and analyze website traffic
• Remember your preferences for future visits

You can manage your cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Despite our efforts, no method of data transmission or storage is 100% secure.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt out of promotional communications, including text messages
• Disable cookies through browser settings

To exercise these rights, contact us at info@spacityvacations.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of these websites before providing your information.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and the effective date will be revised accordingly.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us:
Spa City Rentals LLC
Address: 130 Oak St, Hot Springs, AR 71901
Phone: 501-813-0007
Email: info@spacityvacations.com